Shipping / Return / Refund

Shipping / Return / Refunds  may vary according to SELLER. Please check each SELLER'S Shipping / Return / Refunds  policy before placing an order.

Shipping / Return / Refunds

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Shipping Policy

Unless otherwise specified, the following shipping methods will apply:
Domestic (within U.S.)
UPS Standard Ground
* Your order will usually arrive in 5 to10 business days.

International (outside U.S.)
UPS, FedEx or DHL. For more details, please visit these websites:
• UPS : www.ups.com
• FedEx : www.fedex.com
• DHL : www.dhl.com

Return, Exchanges, Refunds

Customer seeking return, exchanges or refunds should refer to each Seller's return policy. If you need a refund from an order cancellation or return, you must first contact the Seller for authorization before contacting us. The Seller will issue a refund or credit according to the terms of their policy, after confirming the return or cancellation.

Please Note: Exchanges/Returns/Refunds are Not Allowed in the following cases:
• Loss or damage of merchandise while in the customer's possession. (Does not apply to removing the packing seals to check contents)
• Merchandise appearing to be worn, used, or in otherwise non-salable condition.
• Time since the sale is beyond the Seller's return period. Please refer to Seller's return policy.
• Breaking of original Seller packaging and re-wrapping.

FashionTown.com continuously strives to incorporate the latest technology in developing new strategies and features that will enhance the online shopping experience to all users, so that we may remain at the forefront of this dynamic segment of e-commerce. Your feedback is always welcomed and appreciated. Total customer satisfaction is our philosophy and our goal, and working to that end is the promise of our entire staff.

You may contact Customer Service at info@fashiontown.com or 1.213.384.5727

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Order Confirmation
After clicking "Check Out", you will see an "Order Confirmation" page that shows your billing address, shipping address, payment information, and items ordered. Please print this page and keep the confirmation number for your records. If you have questions concerning your order, please contact Customer Service and refer to your confirmation number.

You will receive an E-Mail. This E-Mail will confirm that your order was processed as well as other detailed information. The SELLER will also contact you.